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A Foxconn worker speaks out about factory conditions

via www.foxconn.com

Since the beginning of this year, a number of media outlets have reported on working conditions at Foxconn, the company that makes electronics for high-profile companies like Microsoft, Amazon, and Apple. Although the reports have been disputed by companies, they paint a picture of long hours, poor safety, and unfair treatment for many of the company's 1.2 million employees. Now, a CNN reporter has interviewed an 18-year-old student who works 60-hour weeks manufacturing iPads in a Chengdu factory. The worker, known as "Miss Chen," says that the restaurant she was interviewed at is the first she's been to since starting work at the factory, where she also eats and sleeps. The CNN meeting was also, she said, the first time she had seen a finished iPad.

Although Chen was initially excited about landing a job at the factory, she now regrets it, saying that "I can't bear it anymore. Everyday is like: I get off from work and I go to bed. I get up in the morning, and I go to work. It is my daily routine and I almost feel like an animal." Moreover, the sick leave and benefits she says she was promised at the beginning turned out to be only for senior employees, and employees are threatened with "criminal liability" for speaking to the press. Despite the scrutiny Foxconn is receiving, however, it's difficult to say if its working conditions are actually worse than average among similar factories. Chen's story is hardly one of the worst that's come out of recent investigations, but it's a reminder of the working conditions that are considered standard or even favorable in electronics manufacturing.

Comments

“Everyday is like: I get off from work and I go to bed. I get up in the morning, and I go to work.”
Sounds like life?

On a more serious note. The biggest issue is the conditions and the work “required” by each employee compared to the pay they are recieving. Does anyone know actual pay vs cost of living compared to the US?

That’s a bit out of context, right after that quote it’s mentioned that they implied would be available to her aren’t.

Also as other pieces have mentioned the employees in China (allegedly) quite frequently have to work much longer shifts with significantly less time off than compared to US workers. I suspect if manufacturing employees in the US were surveyed they wouldn’t be found to be working 6 or 7 days a week with 60-hour work weeks with no sick-leave or benefits.

I suspect the workers in the U.S. that were polled would also be found to not be living in a poor developing country.

Give it some time…

All right, J.H. Kunstler.

Educated diss!

Love it :)

The biggest issue is only the safety of the work and the age of the workers.

Wage is determined by local economics and regulations. You can’t just sit 3,000 miles away and go “I like you; here’s 20 times your nation’s per capita GDP”.

They are living where they work…I’m not even sure they pay anything for board but I can tell you from the pictures I’ve seen, it’s like living in summer camp…but for your whole life!!!!!!

Hard to believe that a supposedly communist country does not have a labor movement to protect against these types of abuses. Until they do, the promise of development in China will never be complete.

abuses? You privileged americans…

Yes, you’re right, a labs movement is what’s holding China back… lol

The working conditions in american factories 100 years ago were as bad or worse than they currently are in China. Imagine what it must have been like to work 6 12-hour days, only to work a 24 hour shift on Sunday. What, you think Andrew Carnegie instituted the 40 hour workweek at his steel mills out of the goodness of his heart? It’s only because of labor unionization that we middle-class Americans, even if we’ve never been in a union, don’t have deal with this anymore.

Yes, working at Foxconn is probably better than life on the farm, but until they can politicize their concerns, their exploitation will continue.

Imagine what it was like before the factories, working in the fields for 12 hours a day, and then working another six hours a day at home just to keep from starving. Exploitation my freaking ass.

Yes, agreed that it’s better to be Chinese and work at this factory than be North Korean with no factory. But still, if these people could organize to get a slighly bigger share of the spoils, at a marginal cost to consumers and Apple shareholders, why would you begrudge them that? Is it not just to get paid what the market would bear absent the Chinese government’s repression?

They are getting paid exactly what the market will bear, actually probably slightly more:

http://micgadget.com/21420/thousands-line-up-for-foxconns-jobs-in-zhengzhou/

The Only Companies get Unions are the ones that deserve them. Apple and Foxconn have the opportunity to head this off at the pass and choosing not to seems stupid.

China is communist in name only. Its economic system is authoritarian state capitalism.

and thank the flying spaghetti monster for that!

or god whichever you prefer

China hasn’t been a real communist country(whatever that is) for a while now.

and things were so great under Mao

I never said they were. I’m just stating the fact that China is communist in name only. Whether or not a truly communist society is actually feasible is a whole other debate.

I’m not going to make a joke about great leap and Foxconn suicides because that’s just tasteless.

When the labor supply in China begins to reach an equilibrium and as wealth continues to pour into the middle class it will change. Keep in mind that this new middle class will become China’s main consumer and policy maker and will accelerate progress exponentially. It is only a matter of time.

.

I hear similar stories from U.S. citizens who work at factory jobs. Even office workers in the U.S.A. complain that they feel that it never ends.

At one software development job, I worked 7 days a week, 18 hours each day and it was 45 days until I had a break and that was when 4 of us were boarding a flight to a software development programme with our principal vendor for a week. Some of the people at work had blankets and pillows on occasion.

Sure, I feel sorry for people being abused but it’s not like every society can run around this time of their development.

Your typical starting software engineer is also making 40 – 50k a year. If you have lots of experience you could be seeing 100K+.

Okay, and that has to do with what? I could afford a really good blanket and pillow?

It’s not like we had time to spend money except for lunch or the occasional movie, though others were spending the majority of their money on their student loans.

I think, however, that in America, you can easily choose another job. In China, that is the best you get. Subsistence farming isn’t much better.

Ha ha this is not the only type of work offered in China, just for uneducated people it is one of the options.

I said it was the best job…….unless you get a position in government.

i don’t understand the point of this stories about how working at foxconn sucks. Yes, yes it does. Except it probably sucks much less than being out in the farming districts trying to survive, which is why people in China want these jobs. Would they all be better off if conditions were better and pay better? Sure. But of course more people would be fighting for the same jobs an there would probably be less of them. You know what will solve these problems? When she moves into the middle class and her children have the luxury of not needing a job like this. The same thing that happened in America. This takes time.

Yes! Yes! How do people not know this? I mean, did anybody open a book when they were in school?

These stories help us see who is making the gadgets we use. The more ignorant we are to their plight the less incentive there is to change it by those who can. Were supposed to sympathize with people.

I don’t think people in this country truly understand what it like in eastern countries like China and India. The shear number of people who live in abject poverty is almost incomprehensible to us here. We see these conditions and think, man it’s terrible, I wouldn’t want to work in them. But we don’t see what their alternative would be without the job. I am not saying that things couldn’t be better, obviously they could and should but imposing our standards on to other parts of the world just doesn’t work, Their are other things in play and its more complicated than that.

This is not to excuse what’s going on, I think improving the conditions of people anywhere is a good thing, but I think people are confusing the symptoms with the problem. People are working these terrible condition jobs because there are no alternatives. They are killing themselves because they feel they have no alternative. Gadget manufacturing conditions in China is not what going to effect this. It’s the overall improvement in the Chinese economy and living condition that will, and that takes time. Making Foxconn really nice to work at helps the 400k workers there, but with out improving all jobs improving it solves nothing, just alleviates gadget buyers guilt.

Except America had/has a republican form of government with a private capitalist system. China is Communist with a state capitalist system. Don’t look for the same miracles to come out of China as long as they are Communist.

Things change and are unpredictable. Who know what China will be like 10 or 20 years from now. A growing middle class will demand these kind of changes regardless of communism. And the chinese government will have to change eventually are suffer the eventual and inevitable fate of a.ll despotic regimes.

60 hour work weeks in the US are not uncommon but usually attached to that is better pay and more opportunity for advancement. You might think she could just save up enough to go get a higher education but that is not so easy in China from what I understand. The best chance is promotion from within and I doubt that is likely for most of these workers.

So, life is harder in a poor developing country? you don’t say?

It’s a little more than that. The opportunity for higher education in the US exists for a broader range of people than in China not because it is a richer country.

China can’t have it both ways. They want to be a poor and developing country but want to develop a huge HSR network and a space program while their people are working on <1 dollar/hour wages.

Perhaps they should spend that money on becoming a first world country.

I think you mean More Economically Developed Country, as the Chinese Government will always want to be a “Second World” Country.

Poor? not really…

Cost of Living (CoL) is not a reason to say these workers don’t deserve decent pay. The maximum monthly wage at China’s minimum is $202 US dollars. Most full time workers in the US make that in a week working full time.

I’m actually pretty disturbed by how these folks on this comment thread are perfectly fine with it, comparing to the national development of other developed countries. Pointing out that its better than farming is like toasting a s*** sandwich.

Foxconn is indicative of what else happens. Maybe its not the poster boy for terrible working conditions, but it says that this happens, and that somewhere in China, it will be getting worse for some workers.

Spend your time being sorry for the people far worse off than the people at Foxconn. I mean seriously!

Yeah, weekly suicides are a sure sign of a healthy workplace.

How many postal workers shot up their workplace. Should we investigate the USPS?

Get your facts straight… The suicide rate among Foxconn workers is 1/10 that of China’s general population. That is an order of magnitude.

http://www.forbes.com/sites/timworstall/2012/01/29/the-apple-boycott-people-are-spouting-nonsense-about-chinese-manufacturing/2/

Foxconn employs 1.2 MILLION people in China

That’s a horrible thing to write, these are people not objects.

My first job as a programmer was paid $150 per month for 10 hours a day, 5 days a week, somewhere in Eastern Europe.
That was a decent job for me at the time.

How about you realize how lucky you are for being born in a first world country and have nice hot cup of shut the **** up.

The worker, known as “Miss Chen,” says that the restaurant she was interviewed at is the first she’s been to since starting work at the factory, where she also eats and sleeps. The CNN meeting was also, she said, the first time she had seen a finished iPad.

The description of her workplace are pretty typical of low paying Chinese factories but this portion really REALLY bothered me

She says she regrets getting the job at the factory, but there isn’t any information suggesting she isn’t able to quit. Presumably she doesn’t think being jobless is better and there isn’t a better job out there for her. So how can she regret it? She may not enjoy it, but it her actions suggest it was the best choice from among bad options.

The same people commenting on the heresy of this article, rest safely under the cover which fair labor laws protect and enforce. What Foxxcon is doing is directly akin to slavery in America. Anyone reading this article should be applauded that ANY human being is being subject to this kind of working environment. Martin Luther King Jr said that “injustice anywhere is a threat to justice everywhere” This is wrong, and there is just nothing more to add or subtract from it.

You’re right, although I think you mean appalled, not applauded.

It’s more like serfdom than slavery.

Oh please save us the drama queen theatrics.

I’m confused how 60 hours a week is a lot of hours? Plenty of Americans work 60 hours a week. It did mention that she is a student but didn’t say how many hours she is in school or studies.

Except in America you can quit and find another job, you don’t have to be a total slave.

And why can’t they quit?

Because it’s back to the farm district. They don’t have the option of getting another McJob.

So they can quit, this is just the best job available. Every single person there has a choice.

So it’s a choice of being a slave laborer on the farm or at Foxconn. Nice “choice”.

You obviously have no concept of what slavery is. It. May not be a great choice, but it is far from slavery.

We are all slaves to reality Mutualcore. Or are you different?

If you can find a job, that is. Not all of us are so lucky, even in US.

Besides in the end, out of sight out of mind. As long as I get my shiny device, what do I care?

exactly. god forbid anyone think about their money goes.

So what are you going to do about it?
Besides grandstanding on the Internet, that is.

Nothing. I don’t give a crap.

We were already aware of that

Why is Apple being singled out?

How about every other tech company?

How about most clothing manufacturers?

How about every item that is found in almost every store in America and its parent company?

The clip mentions Microsoft.

lol – nice.
2 out of thousands of companies is a good cross section.

It’s better than previous hit pieces on Apple.
Journalists need to sell their content and the truth is too complicated and boring for the mass market.

Then they should learn how to write tech pieces that are detailed and interesting, not bit*h out.

Let’s be reality here. No one cares about whatever low-budget, low-quality piece of sh*t Acer puts out, even though whoever they go to probably has their workers working for less(if they actually pay them at all) under much worse conditions.

Because the Apple “rented” plants are akin to the 9th Circle of Hell and because its sector is where the most suicides and protests occurred.

Yeah, except for those 300 that signed a suicide pact…that were building Xbox 360s, right?

Idiot.

Protest is one thing and factually recorded suicides are another. Don’t understand why ignoramuses such as yourself resort to lawyering for Apple.

Because the Apple “rented” plants are akin to the 9th Circle of Hell and because its sector is where the most suicides and protests occurred.

why arent robots taking over there jobs already?hurry up!

feel sorry for him but i don’t think the situation is gonna improveanytime soon.

What a whiny baby. Her grandparents had to survive Mao’s “Great Leap Forward”.

I find high hilariously ironic that the same people that would call Microsoft greedy for gasp embedding their OS with a Browser; have absolutely no problem with Apple’s place in this mess…

Anybody that had a problem with Microsoft including IE with Windows is a moron. Pure and simple.

would you care to cite an example of this “irony”?

If we really care to improve these workers life conditions, we should buy goods not build in china.
This may mean Samsung going bancrupt in consequence and all people in their factory losing their jobs.
But all discussions about fair and not fair hardly make sense with us sitting in a much more sunny spot than the people building our gadgets.
Personally I somehow have accepted the injustice of an ecomomically globalized world and lost the passion of a younger me trying to fight it. But I honeslty admire the people who try to change that kind of stuff. And yes, I believe mostly the chinese can change their fate themselves, as darwinistic as this may sound.

That’s just moronic. Did you even think before you posted that? If everyone stopped buying Chinese products, just what exactly do you think would happen to Foxconn’s 1.2 million workers and the tens of millions of other factory workers?

I mean, some people just don’t think. It’ may be counterintuitive, but you are actually HELPING these workers by buying Chinese.

“I can’t bear it anymore. Everyday is like: I get off from work and I go to bed. I get up in the morning, and I go to work. It is my daily routine and I almost feel like an animal.”

Welcome to Canada/America? Same s***, different part of the world. Different job though, but same sh*tty feeling.

You don’t live at your workplace 24/7 do you? Vacations are rare in Foxconn due to high demand of products from foreign companies like Apple, Dell, Microsoft, etc.

I’m sure there are more than a handful of out-of-job workers that would like to have a word with you right about now.

this is exactly what people endured during the early days of industrialization in Britain and the United States. next step is “democratization” for lack of a better word. but unlike those nations, China faces the pressure of having some of the world’s biggest markets being highly dependent on China exporting goods created by cheap labor. so, it’s going to be even more difficult to improve labor conditions. the reality is that the price of goods will have to go up globally and wages would have to increase to offset that, but profits would be lowered. are we prepared to squeeze the wealthy? sadly, the answer is no.

What happens when China gets to the stage where they want to offshore and take advantage of cheap labor to raise the standard of living, but there is no country poor and populous enough for them to do that in?

What would America do if it suddenly lost places to offshore these types of jobs? Do we go back? Do we open the Workhouses back up?

http://www.thisamericanlife.org/radio-archives/episode/454/mr-daisey-and-the-apple-factory

This American Life, Episode 454: Mr. Daisey and the Apple Factory

Mike Daisey was a self-described “worshipper in the cult of Mac.” Then he saw some photos from a new iPhone, taken by workers at the factory where it was made. Mike wondered: Who makes all my crap? He traveled to China to find out.

I’m so sick of this. WTF did everyone expect, dancing magical fairies? It’s a goddamn assembly plant.

We owe it to our beloved consumer electronics industry to stand up, and demand change.

Why can’t they give me an option to pay say $50 more that goes directly to a workers health and safety fund at the factory? Because that would be admitting that there is a problem, and tainting the hand of anyone who doesn’t buy that option. You would feel worse about yourself. The companies we buy from would happily take the burden of that knowledge themselves, so we can continue to enjoy paying them.

But knowing what we know, and with a couple of educated guesses as to what is really going on, we cannot afford to overlook this issue. Electronics are a convenience, and for those of us lucky enough to be able to finance our gadget lust, we can also afford to pay a bit more to ensure fair labour practices.

All that is necessary for the triumph of evil is for gadget lovers to do nothing.

List of OEM’s affiliated with Foxconn.

Acer Inc. (Taiwan)27
Amazon.com (United States)28
Apple Inc. (United States)29
ASRock (Taiwan)[citation needed]
Asus (Taiwan)[citation needed]
Barnes & Noble (United States)[citation needed]
Cisco (United States)30
Dell (United States)31
EVGA Corporation (United States)
Hewlett-Packard (United States)32
Intel (United States)33
IBM (United States)[citation needed]
Lenovo (China)[citation needed]
Microsoft (United States)34
MSI (Taiwan)[citation needed]
Motorola (United States)31
Netgear (United States)[citation needed]
Nintendo (Japan)35
Nokia (Finland)29
Panasonic (Japan)[citation needed]
Samsung (South Korea)36
Sharp (Japan)[citation needed]
Sony (Japan)37
Sony Ericsson (Japan/Sweden)38
Vizio (United States)39

I see a lot of comments here bordering on anger about the possible reporting of poor-working conditions in factories such as this one in China…

Several comments seem to surround the whole “hey their life is better than what it was before so…”. Or “you should see what poverty is like here in the States…” or “at least they’re better off than those in North Korea or Ethiopia….”

Here is something that I’m willing to make a bet on. I’m willing to bet that most of those who have making these comments are in the comfort of their own Western homes, offices or outside on their smartphones leaving comments while on a lunch break.

I’m willing to bet that not only have most of these commenters not ever set foot in China but even more importantly, have never set foot in a factory in China and seen the work and daily life conditions of migrants workers.

I say this not only because I am a 36 year old New Yorker who has lived in China for the last 4 years and have done so almost entirely living amongst, spending time with and photographing the people that many of you are charging with being “fortunate”. My job happens to be covering issues in Asia and I have seen more than my fair share so you’ll have to excuse my near-loss of patience for comments like these.

Some of my closest mainland friends are migrant workers and I can assure you that moving away from your small poor village for the first time as a 15 year old and moving down to the south to work in a factory 1500-3000 miles away from home working in said factory everyday just to go back to a small 15-20 sq ft space that you call “home” while working everyday, 7 days a week, 350 days a year with no possibility of taking off when sick, deeply deeply depressed or having a bad family situation without being immediately threatened with being fired is not necessarily what the world generallywould call “fair human treatment”.

These migrants whom build our smartphones, tablets, laptops and other similar devices “regardless” of brand all hover around similar circumstances. Not only this but management and supervisors usually keep workers in line by frequently reminding the workers of how easily they can be replaced and how worthless they are.

Lastly I want to say that working conditions are just a part of the multitude of problems that exist here and other parts of Asia. Environmental conditions, health and education are a few other issues among many. Western companies need to be responsible in a way that few if any are willing to take part in today. For these problems to start to diminish drastically, “western corporations” need to play an “active role” in the management of factories (ie: placing western liaisons on factory floors) and need to pay several more dollars here and there in order to compensate for greater worker rotation. That’s just to start with…

Sounds unlikely? Of course. Sounds like its not our problem? No one ever said it was….

But is it the right thing to do? In my personal and somewhat useless opinion… Absolutely.

**in case my experience is in question here, I’ve also worked in areas such as Trenton, NJ, inner-city areas of Los Angeles, Harlem New York, South Africa, Mongolia, Vietnam and of course China. My work is published in various places such as the WSJ, The Guardian, Geographical, Nuclear Decommissioning Report and so forth.

Did everyone fail to read the “60 hour work weeks” part? This lady says she wakes up, goes to work, gets off work and goes to bed. Assuming she works 6 days a week, that’s 10 hours per day she is working. She has no commute, she eats right where she lives/works, so it seems that she has plenty of free time. I’m not saying conditions are great, but certainly not as bad as people make them out to be.

Ms. Chen might be unhappy, but the line to get employed at Foxconn is longer than lines at Apple Stores on launch day.

Thanks for contributing to the scrutiny of this company. It needs to continue until they are pressured to do something.

Is this considered a negative effect of “Technology” in general? With information is coming everywhere, we are living our lives quicker than it was a decade ago. Plenty of physical stores and/or entities struggling in the market. Yes, nowadays, a lot of products/services are offered cheaper online for consumers and more efficient and profitable for the producers than going to the physical store. Yes, it is more convenient to pay using our debit cards rather than going to the bank. With these conveniences and easiness, our lives are literally getting faster(dying young, fast-paced life experiences, not much attention to details). Hoping that we all be aware that we have to act on having a fusion of a decade ago life and today-life for the benefit of the next-generation of homo sapiens race.

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